Shopfronts, façades and signage to the same standard in every store.
In chain retail, customers meet the brand at the shopfront, the entrance and the sign. A store front that varies from branch to branch erodes brand perception. BİGEL plans the work centrally, regional field teams carry it out, and every visit is reported with before and after photos.
What does retail chain cleaning cover?
BİGEL CLEAN focuses on what customers see from outside: shopfront, entrance, façade, signage and surroundings. Each area has a defined method, equipment and photo angle; modules run one-off or as a periodic programme.
Shopfront and entrance glass
Glass & Façade Clean covers shopfront and entrance glass on a planned visit calendar, recorded with the same checklist and photo angles in every store.
Façade and composite surfaces
Curtain walls, composite, metal, stone and painted surfaces are cleaned with methods suited to each surface type.
Signage, illuminated letters and wayfinding
Signage & Totem Clean covers signs, totems and wayfinding that affect brand visibility, with surface-appropriate cleaning.
Entrance and store surroundings
Outdoor flooring at the entrance and around the store is handled for dirt and stains under Floor & Car Park Clean.
After closing and emergency response
Night Clean is scheduled after closing hours without disrupting operations. Emergency Clean responds to sudden soiling, bad weather, vandalism or pre-inspection needs.
Scope is adapted to each store's surfaces and operating hours. This page covers exterior and shopfront services.
Retail store maintenance: Retail Care.
Small physical issues affect brand appearance as much as cleanliness. BİGEL CARE's Retail & Mall Care package covers shelving, display units and shopfront frames through a single work-order flow.
Detection
Damage type, priority and recommended action recorded with photos.
Work order
Scope, owner and due date confirmed.
Execution
A regional team carries out the work to a standard method.
Photo-verified closure
The job closes with an after photo and quality check.
- Minor Works: tightening, fixing, handle and accessory replacement, sealant, spot painting
- Sign Care: signage, totem and wayfinding maintenance
- Visual Care: visual areas and brand elements
- Furniture Care: furniture and display elements
Work that requires specialist expertise or legal authorisation (electrical, mechanical installations etc.) is coordinated with qualified specialists; BİGEL manages detection, planning and closure tracking.
Store visual standards audit.
BİGEL AUDIT shows how the visual standard approved at head office is applied in each store. Every item is marked Compliant, Non-compliant or Not applicable and evidenced with photo, location, date and notes.
Field
Trained teams inspect the store with a standard checklist.
Data
Score, photos, GPS, date and findings are recorded.
Head office
Stores are compared on one dashboard.
Work order
Findings become actions, are executed and closed with photos.
- Brand Audit: logo, corporate colours, current signage, campaign material and price communication
- Visual Audit: signage, illuminated letters, vinyl, posters, shopfronts, stands and digital screens
- Clean Audit: glass, façade, floors and common areas with a colour-coded summary
- Project audit: a bulk check of all stores after campaigns, openings or signage changes
Franchise store standards, checked on behalf of head office.
In franchise structures, every branch cleaning differently creates inconsistent brand appearance. BİGEL works with head office under one contract and one service definition.
- One contract and one service definition with head office
- A shared checklist for every store
- Standard photo angles and quality criteria
- Store-level scores and non-conformity tracking
- A comparative dashboard for head office
FIELD360 combines cleaning, maintenance and audits in one contract, one operating standard and one reporting flow, tracked on one screen.
How do we start?
We start with a pilot in selected stores. At the end you hold baseline scores, photo-verified findings and a roll-out plan based on real field data.
Scoping meeting
90 minutes. Store structure, service modules and pilot success criteria.
Pilot plan
Site set, question set, photo rules, SLA and schedule in one document.
Field
Visits begin; critical findings are reported the same day.
Results meeting
Scores, findings and a roll-out proposal.
After the pilot you continue with the BASIC, PRO, BUSINESS or 360 plan that fits. Pricing is based on number of stores, regional spread, service frequency and scope.
Frequently asked questions
What does retail chain store cleaning cover?
Shopfront and entrance glass, façade surfaces (curtain wall, composite, metal, stone, painted), signs, totems and wayfinding, and outdoor flooring at the entrance and around the store. Night Clean and Emergency Clean can be added.
Can shopfront and façade cleaning be done while the store is open?
Visit times are planned around each store's operating hours. For busy stores, Night Clean moves the work to after closing so it does not disrupt operations.
How are all stores checked after a campaign or signage change?
A project audit checks stores in bulk after a campaign, opening or signage change. Brand and Visual Audit items cover campaign material, price communication, signage, shopfronts and digital screens, and every item is evidenced with photos.
How do you keep the same visual standard across franchise stores?
BİGEL works with head office under one contract and one service definition. Every store uses a shared checklist, standard photo angles and quality criteria; store scores and non-conformities are tracked on a comparative dashboard for head office.
How do you verify that the cleaning was done?
Each visit includes before and after photos from standard angles, with GPS and a time stamp. The checklist, after photo and any reported findings form the completion record.
Can minor damage in the store be fixed too?
Yes. BİGEL CARE's Retail & Mall Care package covers shelving, display units and shopfront frames, from detection to photo-verified closure. Work requiring authorisation, such as electrical, is coordinated with qualified specialists.
Where in Türkiye do you operate?
BİGEL works across Türkiye with a regional field team network. Central planning and quality control are run from Istanbul; execution is carried out by regional teams.
Related reading
Restaurant Chain Exterior Cleaning →
Façade, glass, signage, outdoor seating and drive-thru cleaning for restaurant chains. After-hours work, photo evidence, one standard at every branch.
Bank Branch and ATM Cabin Cleaning →
Bank branch and ATM cabin cleaning and maintenance: entrance, glass, façade, signage and counters to one standard, after hours, photo-verified.
BİGEL CLEAN →
Planned exterior cleaning for canopies, signage, totems, façades and car parks. Verified with before and after photos.
BİGEL AUDIT →
Brand, visual, cleanliness, physical condition and customer experience audits. Scored with AUDIT 100 and EV Audit30.
Let's bring every store front to one standard.
Start with a pilot in selected stores. At the end you hold baseline scores, photo-verified findings and a roll-out plan.