Fuel station cleaning and maintenance, to the same standard at every site.
We plan cleaning and minor maintenance for canopies, totems, pump islands, forecourts, car parks and station surroundings across Türkiye to one standard. Every visit comes from a central task plan and closes with before and after photos, GPS and a timestamp.
What does fuel station cleaning cover?
BİGEL CLEAN covers the customer-facing exterior of the station with a defined method, equipment and photo angle for each area. Modules can be one-off or part of a periodic programme.
Fuel station canopy cleaning
Periodic removal of atmospheric dirt, dust, exhaust marks, soot and biological soiling from the canopy ceiling and fascia.
Totem and price sign cleaning
Surface-appropriate cleaning of totems, signage and wayfinding, so the brand stays visible from the road.
Pump island and forecourt cleaning
Dirt, oil stains and litter on concrete and asphalt around pump islands and across the forecourt, all tied to one checklist.
Façade, glass and car park
Entrance glass, curtain walls, composite and metal surfaces on the station building and shop front; dirt and oil stains on car park surfaces.
Night, emergency and seasonal cleaning
Night Clean is scheduled after closing without disrupting operations. Emergency Clean handles spills, bad weather, vandalism and pre-audit needs; Seasonal Clean targets winter grime, leaves, mud and slip risks.
Small defects are closed before they pile up.
The Station Care package of BİGEL CARE brings minor maintenance and repairs on canopies, signage, pump islands, kerbs, barriers and station surroundings into one work-order flow. One channel replaces calling separate tradespeople.
Detection
Photo-verified assessment: damage type, priority and proposed action.
Work order
Scope, owner and due date approved.
Execution
Standard execution by a regional team.
Photo-verified closure
After photo and quality check.
- Minor Works: tightening, fixing, sealant, spot painting and accessory replacement
- Sign Care: signage, totem and wayfinding maintenance
- Pavement Care: floors, kerbs and car park maintenance
- Preventive Care: periodic maintenance before things break
- Emergency Care: emergency field response
Work requiring specialist skills or legal certification (electrical, mechanical installations, etc.) is coordinated with qualified specialists; BİGEL manages detection, planning and closure tracking.
Orderly, safe work on a site that never stops.
At a fuel station, cleaning and maintenance happen while customers keep coming. Visit plans are built around the station's operating pattern, and safety items are scored separately in the audit.
- Visit hours, access conditions and target times are agreed during scope and SLA definition
- Method, equipment and chemical use follow the standard operating procedure
- Teams are trained to a common service standard and assessed on uniform, ID and safety standards
- Rapid response to spills and sudden soiling with Emergency Clean
- Seasonal Clean programme against slip risk in winter
- In AUDIT 100, Safety & Risk carries a 15% weight; critical findings trigger an instant alert
More stations, the same cleaning standard.
BİGEL's journey began with exterior cleaning and minor maintenance for fuel station networks. The lesson was clear: doing the work is not enough; every site has to hold the same standard, and head office needs proof.
- One service definition, checklist and execution standard for every station
- Central task and visit planning; monthly, bi-monthly, quarterly or seasonal programmes
- Standard photo angles and quality criteria
- Performance visibility by site, region and period
- On-time visits, completion rate and action closure time tracked through KPIs and SLAs
Work done in the field, visible at head office.
Every visit follows the same digital flow and lands in one chain of record in FIELD360.
Task scope
Site details and defined service.
Before photo
Baseline record from standard angles.
Execution
Method, equipment and chemical standard.
After photo
Checklist and quality criteria.
Completion
Finding report and closure record.
- Before and after photos, GPS and timestamp
- Visits verified by location, date, team and photo
- Visits, scores, open findings, work orders and closure evidence on one screen
- SLA tracking of planned, completed and delayed visits
One loop from cleaning to audit.
AUDIT 100 scores the station across 10 categories and 100 checkpoints. It is a brand, visual standard and site condition audit. Each finding becomes a CARE work order, and its closure is verified with a photo.
Field
Trained team inspects with a standard checklist.
Data
Score, photo, GPS, date and finding recorded.
Centre
Stations compared on one dashboard.
Decision
Findings classified by priority and owner.
Work order
Action created, executed and closed with a photo.
- Each item scores Compliant 100, Partial 50 or Non-compliant 0
- Category weights produce a station score out of 100
- 90–100 compliant · 75–89 improvement needed · 0–74 priority action
- BİGEL Map shows every station on a map of Türkiye in its score colour
Start with 20–30 stations, scale on results.
The pilot runs for 4–6 weeks over two visit rounds. At the end you hold baseline scores, photo-verified findings and a roll-out plan built on real field data.
Scope and criteria
Station set, question set and score weights approved.
Baseline
Current condition recorded with photos and checklists.
Field execution
CLEAN, CARE or AUDIT delivered by regional teams.
Second round
Actions closed, score progress verified.
Roll-out
Scaling plan with SLAs, regions and calendar.
- BASIC: periodic checks and a photo-verified site report
- PRO: checks plus minor maintenance, work orders and photo-verified closure
- BUSINESS: planned CLEAN programme, periodic AUDIT 100, KPI/SLA reporting
- 360: FIELD360 single operations centre and a dedicated operations manager
Pricing depends on site count, area and surface type, visit frequency, equipment needs and access conditions. The pilot finalises the unit price.
Frequently asked questions
What does fuel station cleaning cover?
Canopy ceiling and fascia, totems and signage, pump islands and forecourt, building façade and glass, car park and station surroundings. Scope is defined per station with a checklist.
Can canopy and totem cleaning be done while the station is open?
Visit hours and access conditions are set around the station's operating pattern during scoping. Where needed, Night Clean is scheduled after closing without disrupting operations.
How often should forecourts and pump islands be cleaned?
Frequency is set as a monthly, bi-monthly, quarterly or seasonal programme based on traffic and surface condition. Emergency Clean covers sudden spills and soiling; the final frequency is confirmed with pilot data.
Do we need to call separate tradespeople for minor repairs?
No. Station Care brings minor work on canopies, signage, pump islands, kerbs and barriers into one work-order flow. Work requiring legal certification, such as electrical or mechanical installations, is coordinated with qualified specialists while BİGEL keeps tracking it.
How is completed cleaning and maintenance verified?
Every visit is recorded with before and after photos, GPS and a timestamp and verified against the checklist and mandatory photos. All records are tracked per station in FIELD360.
How do you keep one cleaning standard across many stations?
Every station works to the same service definition, checklist and photo angles; visits are planned centrally and delivered by regional teams reaching all 81 provinces. Results are compared by site and region.
How are audit findings closed?
An AUDIT 100 finding becomes a CARE work order with a priority, owner and due date. It closes with an after photo, and the second visit verifies score progress.
Related guides
How often should a fuel station canopy be cleaned?
There is no single cleaning interval for a fuel station canopy. Learn how traffic, location, season and brand standards set the right frequency.
GUIDESHow should pylons and signs be cleaned, and how often?
How to plan cleaning for pylons, price boards and illuminated signs: what drives frequency, surface-appropriate cleaning and cleaning vs maintenance.
GUIDESFuel station audit criteria: what does a brand standard audit check?
What does a fuel station brand standard audit check? Canopy, pylon, pump island and shop entrance criteria, scoring, evidence rules and frequency.
Related reading
Fuel Station Audit →
Brand standards audit for fuel station networks: visual, cleanliness, physical condition and customer experience. 100 criteria, photo evidence, one score.
EV Charging Station Maintenance →
Site upkeep for EV charging stations: charger housing, cable management, bays, floor and wayfinding. Electrical maintenance by certified specialists.
BİGEL CLEAN →
Planned exterior cleaning for canopies, signage, totems, façades and car parks. Verified with before and after photos.
BİGEL CARE →
Minor maintenance, repairs and on-site response. One work-order flow from detection to photo-verified closure.
Let's define a pilot scope for your station network.
See baseline scores and open findings on 20–30 stations in 4–6 weeks. Fill in the form and we will respond within the same business day.