BİGEL FIELD360 — End-to-end field operations
Your entire field, one control centre.
We bring cleaning, maintenance, audit and field actions together under one contract, one operating standard and one reporting flow. One partner instead of a scattered supplier base.
One centre. One standard. One view.
01 · One centre
Planning, field coordination and client communication run under shared management.
02 · One field standard
Checklists, photo angles, quality criteria and closure rules are identical at every site.
03 · One management view
Visits, scores, open findings, work orders and closure evidence tracked on one screen.
Services start independently or combine in the same visit plan.
| Service | Role in the field | Core output | Place in FIELD360 |
|---|---|---|---|
| CLEAN | Cleanliness and appearance standard | Before/after photos, quality control | Planned or on-demand execution |
| CARE | Minor maintenance and physical response | Detection, work order, execution, closure | Resolving findings on site |
| AUDIT | Brand, physical and CX audit | Score, evidence, prioritised findings | Source of decisions and actions |
| EV Audit30 | Charging point physical quality audit | Audit30 score, critical alerts | EV-specific control standard |
Scattered field operations become one orderly system.
| Current situation | FIELD360 approach | Visible result |
|---|---|---|
| Service quality varies by region | Common SOP, checklist and photo standard | Comparable quality across sites |
| Many suppliers and communication channels | One contract, one operations centre, regional team network | Simpler coordination, one partner |
| No visibility of what was done on site | Visits verified by location, date, team and photo | Transparent, auditable service |
| Findings left open | Owner, due date, priority and closure evidence | Tracking per work order |
| Scattered management reports | Site, region, service and period views | KPI, SLA and scores in one report |
Every task moves along the same chain of record.
Planning
Site, scope, team, date and SLA.
Task assignment
Field team, route, equipment and brief.
Field execution
CLEAN, CARE, AUDIT or EV scope.
Verification
Location, time, checklist, photos.
Action & closure
Work order, after photo, client report.
What does head office see?
Network view
Türkiye, region, city and site status. Resource and visit priority.
Service performance
Planned, completed and delayed visits. Capacity and SLA tracking.
Quality score
Checklist results and site score. Low-performing sites identified.
Findings & work orders
Open criticals, owners and due dates. Intervention and budget priority.
Evidence history
Before, after and closure photos. Verification of work done.
Sample pilot
20–30 sites, 4–6 weeks, CLEAN + CARE + AUDIT. Baseline score, open findings, SLA and second visit.
Let's design your field operation together.
We start with a pilot on selected sites and scale to regional or nationwide operations based on the results.