Façade, signage and drive-thru that look the same at every branch of your restaurant chain.
Guests see your restaurant from the street and the road first: the façade, glass, signage and drive-thru lane are the brand's first impression. BİGEL manages exterior cleaning and minor maintenance for restaurant chains to one standard across every branch. Work can be scheduled after closing without disrupting operations, and every visit closes with before and after photos, GPS and a timestamp.
What does restaurant exterior cleaning cover?
BİGEL CLEAN handles the guest-facing exterior of each branch with a defined method, equipment and photo angle. Modules can be applied once or added to a periodic programme.
Façade and glass
Shopfronts, entrance glass and curtain walls; composite, metal, stone and painted surfaces. The Glass & Façade Clean module uses a method suited to each surface.
Signage, totems and wayfinding
Restaurant sign cleaning directly affects brand visibility. Signs, totems and wayfinding are cleaned with surface-appropriate methods, so the branch stays legible from the road.
Drive-thru lane and car park
Dirt, oil stains and litter on concrete, asphalt, pavers, epoxy and stone across the drive-thru lane, car park and entrance. Delivered through the Floor & Car Park Clean module.
Outdoor seating furniture
Regular cleaning of the outdoor seating area and its furniture. Loose, damaged or missing parts are routed to a CARE work order under Furniture Care.
Seasonal programme: leaves, mud, winter grime
Seasonal Clean builds a programme around winter grime, moss, leaves, mud and slip risks. Emergency Clean covers sudden soiling, spills, bad weather or vandalism.
Restaurant Care: small jobs closed before they pile up.
BİGEL CARE's Restaurant Care package brings small jobs on the façade, signage, outdoor seating, drive-thru and interior into one work-order flow. Instead of finding a different contractor for every fault, the branch or head office raises a request through one channel.
Request
One channel: branch request or audit finding.
Photo assessment
Damage type, priority and proposed action.
Task approval
Scope, owner and due date.
Field intervention
Standard execution by the regional team.
Closure report
After photo and quality check.
- Minor Works: tightening, fixing, handle and accessory replacement, sealant, spot painting
- Sign Care: signage, totem and wayfinding maintenance
- Exterior Care: façade, entrance and outdoor area maintenance
- Furniture Care: furniture and display elements
- Pavement Care: floors, kerbs and car park maintenance
- Preventive Care and Emergency Care: periodic preventive maintenance and emergency field response
Work requiring specialist expertise or legal authorisation (electrical, mechanical installations, etc.) is coordinated with qualified specialists; BİGEL manages detection, planning and closure tracking. Kitchen, hood and food-hygiene services are outside this scope.
One standard across the franchise network.
In franchise structures, every branch cleaning differently creates inconsistency in brand appearance. BİGEL works with head office under one contract and one service definition, so franchisee execution becomes visible, measurable and centrally manageable.
- A common checklist for all branches
- Standard photo angles and quality criteria
- Planned site visits by regional teams
- Site-level scores and non-conformity tracking
- Comparative dashboard for head office
Franchise restaurant standards audit: measure, then close.
Franchise audit measures standard compliance across the network on behalf of head office. Customer Experience Audit looks at visibility, entrance, wayfinding, checkout and waiting areas and produces a CX SCORE. Visual Audit checks signage, illuminated letters, vinyl, posters and shopfronts. Every finding becomes a CARE work order, and closure is verified with a photo.
Field
Trained team inspects with a standard checklist.
Data
Score, photo, GPS, date and findings recorded.
Centre
Branches compared on a single dashboard.
Decision
Findings classified by priority and owner.
Work order
Action created, executed, closed with photo.
- AUDIT 100: 10 categories, 100 checkpoints; category weights produce a site score out of 100
- Each item scores Compliant 100, Partially Compliant 50, Non-compliant 0
- Project audit: bulk check after campaigns, openings or signage changes
- Periodic audit: monthly, quarterly, semi-annual or annual recurring programme
Work done at the branch, visible at head office.
Every visit runs on the same digital flow and lands in a single record chain in FIELD360. Head office tracks visits, scores, open findings, work orders and closure evidence on one screen.
Task scope
Site information and defined service.
Before photo
Baseline record from standard angles.
Execution
Method, equipment and chemical standard.
After photo
Checklist and quality criteria.
Completion
Findings reported, closure recorded.
- Before and after photos with GPS and timestamp
- SLA tracking of planned, completed and delayed visits
- Site, region and period comparisons
- On-time visits, action closure time and repeat-intervention rate tracked as KPIs
Frequently asked questions
What does restaurant façade and sign cleaning cover?
The façade and glass, shopfront and entrance glass, signs, totems and wayfinding, the outdoor seating area, the drive-thru lane, the car park and the entrance surroundings. Scope is defined for each branch with a checklist; modules run once or as a periodic programme.
Does drive-thru lane and car park cleaning disrupt service hours?
It is planned to keep disruption to a minimum. Visit times, access conditions and target durations are agreed at the scope and SLA stage. Night Clean is cleaning scheduled after closing without disrupting operations; for branches open late, timing is set together with the branch.
How does head office track the exterior of franchise branches?
Every branch is visited with the same checklist and standard photo angles. Each visit is recorded with before and after photos, GPS and a timestamp. Site scores, non-conformities and open work orders are tracked on a comparative dashboard for head office, and franchise audit measures standard compliance on its behalf.
Does the cleaning programme change with the seasons?
Yes. Seasonal Clean builds a programme around winter grime, moss, leaves, mud and slip risks. Sudden soiling, spills, bad weather or vandalism are handled outside the plan with Emergency Clean.
Is kitchen or hood cleaning included?
No. BİGEL's restaurant scope covers the façade, glass, signage, outdoor seating and drive-thru, plus minor interior maintenance jobs. Kitchen, hood and food-hygiene services are out of scope.
How does a pilot start for a restaurant chain?
A pilot typically runs on 20–30 sites over a 4–6 week period. Scope and criteria are approved, a baseline measurement is taken, and a second round verifies action closure and score progress. You end with baseline scores, photo-backed findings and a roll-out plan.
Related reading
Retail Store Cleaning & Maintenance →
Retail store cleaning for chains: shopfronts, glass, façades and signage to one standard in every branch. Before/after photos, scores, work orders.
Bank Branch and ATM Cabin Cleaning →
Bank branch and ATM cabin cleaning and maintenance: entrance, glass, façade, signage and counters to one standard, after hours, photo-verified.
BİGEL CLEAN →
Planned exterior cleaning for canopies, signage, totems, façades and car parks. Verified with before and after photos.
BİGEL CARE →
Minor maintenance, repairs and on-site response. One work-order flow from detection to photo-verified closure.
Let's define a pilot scope for your branch network.
Start with selected branches and see baseline scores, photo-backed findings and a roll-out plan based on real field data at the end of the pilot.