BİGEL CARE — Site maintenance and field response
Protect the site before it breaks.
We manage the minor maintenance, repair and field response needs of brand sites from one centre. Detection, planning, on-site execution, photography and closure tracking are all handled by BİGEL.
Small jobs get fixed before they pile up.
Small physical problems accumulating at sites hurt customer experience and brand appearance. BİGEL CARE manages them through a single work-order system.
- Periodic and preventive maintenance
- Fault and physical damage response
- Visual area and brand element care
- Exterior and surroundings care
- Furniture, equipment and minor assembly
- Emergency field response
Work requiring specialist skills or legal certification (electrical, mechanical installations, etc.) is coordinated with qualified specialists; BİGEL manages detection, planning and closure tracking.
Ten modules, combined by industry.
Minor Works
Tightening, fixing, handle and accessory replacement, sealant, spot painting.
Sign Care
Signage, totem and wayfinding maintenance.
Exterior Care
Façade, entrance and outdoor area maintenance.
Visual Care
Visual areas and brand elements.
Furniture Care
Furniture and display elements.
Pavement Care
Floors, kerbs and car park maintenance.
Site Care
Site physical condition management.
Preventive Care
Periodic preventive maintenance.
Emergency Care
Emergency field response.
Field Audit
Photo-verified inspection and action report.
From request to photo-verified closure.
Request
One channel: request or audit finding.
Photo assessment
Damage type, priority and proposed action.
Task approval
Scope, owner and due date.
Field intervention
Standard execution by the regional team.
Closure report
After photo and quality check.
Built around each industry's physical spaces.
Station Care
Fuel stations: canopy, signage, pump islands, kerbs, barriers and surroundings.
EV Charge Care
Charger housing, floor, wayfinding and light fittings. Electrical maintenance by certified specialists.
Restaurant Care
Façade, signage, outdoor seating, drive-thru and minor interior works.
Auto & ATM Care
Showroom façade and display platforms; ATM cabins, branch entrances and counters.
Retail & Mall Care
Shelving, display units, shopfront frames; mall wayfinding, seating and seasonal décor.
Logistics & Facility Care
Warehouse façade, floor markings, barriers; hotel, school and factory entrances.
Let's design your field operation together.
We start with a pilot on selected sites and scale to regional or nationwide operations based on the results.